We are thrilled to introduce the New Experience (NE)—a major enhancement designed to give you better control over your content's appearance and streamline the content creation process. This update not only optimizes how steps are displayed but also introduces a brand-new Builder, making content creation more intuitive and efficient.


What is the New Experience (NE)?

The New Experience (NE) is a significant upgrade that offers:

  1. Better Step Display: NE brings improvements to how steps are displayed to your end-users. The new system ensures that each step looks cleaner, more polished, and more consistent across different devices and browsers. This update also eliminates the risk of style leaks, where unwanted or unintended styles affect your steps, ensuring a professional and cohesive presentation.

  2. No Style Leaks: One of the common challenges in the previous system was style leakage—where custom styles from your site or other sources inadvertently altered the appearance of your steps. With NE, we’ve implemented strict style encapsulation, meaning your steps will retain their intended design regardless of the surrounding environment.

  3. New Builder: Alongside these display improvements, the New Experience introduces a brand-new Builder. This tool is designed to make content creation faster, easier, and more intuitive. Whether you’re creating simple guides or complex multi-step walkthroughs, the Builder provides a user-friendly interface that simplifies the process. You can now craft your content with more precision, flexibility, and efficiency.


Download and start using the Builder

You can install the Builder extension from Google's Chrome Web Store.


What’s Changing with NE?

Enhanced Control Over Step Display

  • Consistent Styling: NE ensures that the visual elements of your steps—such as fonts, colors, and borders—are consistent across different platforms and unaffected by external styles. This consistency gives you more control over the end-user experience.

Improved Content Creation with the Builder

  • Drag-and-Drop Interface: The new Builder tool features an intuitive drag-and-drop interface, allowing you to easily add, rearrange, and customize content within your steps. This approach reduces the time and effort needed to create polished, professional-looking content.

  • Pre-built Templates: Builder comes with a variety of pre-built templates that you can customize to fit your needs. These templates are designed with best practices in mind, helping you create effective guides quickly.

  • Real-time Preview: With Builder, you can see a live preview of your steps as you create them. This feature allows you to instantly see how your content will appear to end-users, making it easier to fine-tune your steps before publishing.




Why NE Matters

The New Experience is not just an upgrade—it’s a reimagining of how you create and manage content in Inline Manual. By providing better control over your steps’ appearance and introducing a more powerful content creation tool, NE empowers you to deliver a more consistent, professional, and engaging user experience.

Key Benefits:

  • Professional-Looking Content: With better control over styles and presentation, your guides will look more polished and professional.
  • Time Efficiency: The new Builder tool speeds up the content creation process, allowing you to build and deploy content faster.
  • Future-Proof: As we continue to develop and expand the capabilities of Inline Manual, NE will be the foundation for future updates and enhancements, ensuring your content remains relevant and cutting-edge.


Getting Started with NE

To start taking advantage of the New Experience:

  1. Try out the new Builder tool by creating or updating your content.
  2. Test the improved step display to see the difference NE makes in your user guides.

We’re confident that the New Experience will enhance your workflow and the overall effectiveness of your content. Should you need any assistance, our support team is ready to help you navigate these exciting changes.


Migrating to NE and Builder

Please read about migration and all you need to know here - Migrating from Authoring Tool to Builder.